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Car Key
Privacy Policy

Effective Date: July 17, 2025
Business Name: Vahana LLC
Website: Vahana | reliable used cars

1. Introduction

At Vahana LLC, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our website, use our services, or contact us.

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By using our site or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect the following types of information:
a. Personal Information

Information you voluntarily provide when submitting a form, requesting a quote, scheduling a service, or making a purchase, such as:

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Vehicle details (make, model, year, VIN, condition)

  • Driver’s license or other identification (when required)

b. Payment Information
If you complete a transaction, we may collect billing information. However, we do not store sensitive financial data. All payment information is processed securely through third-party providers.
c. Technical Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and referring URLs

  • Time spent on our site and site interaction data

d. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, understand user behavior, and improve our services. You can modify your cookie preferences in your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and respond to inquiries

  • Process transactions (buying or selling vehicles)

  • Schedule services or appointments

  • Send updates, confirmations, or service-related communications

  • Improve our website functionality and user experience

  • Comply with legal and regulatory requirements

  • Send promotional emails (with your consent; you may opt out anytime)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service providers and partners (e.g., payment processors, financing partners, DMV offices)

  • Legal authorities when required to comply with applicable laws or protect our legal rights

  • Business partners who help us operate or improve our services, under strict confidentiality agreements

5. Data Protection & Security

We take your privacy seriously. To protect your data, we use industry-standard security measures including:

  • SSL (Secure Socket Layer) encryption

  • Firewalls and secure hosting environments

  • Role-based access control

  • Routine monitoring and security updates

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While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal or contractual obligations)

  • Withdraw consent for data processing

  • Opt out of marketing communications at any time

 

To exercise your rights, please contact us at sanjay.pulikkal@vahana.viz

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

 

Once no longer needed, your data is securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected information from a child under 13, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. When we make updates, the revised version will be posted on this page with a new “Effective Date.”

Your continued use of our website or services after any changes means you accept the updated policy.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

📧 Email: sanjay.pulikkal@vahana.biz
📞 Phone: 619 316-7942
📍 Business Address: 2102 Hancock St, Ste 209 San Diego CA 92110

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